Average response time: We typically respond within 24 hours during business days.
Frequently Asked Questions
Our AI technology provides estimates within 10-20% accuracy for most foods. For best results, ensure good lighting and clear photos. You can always adjust portions or add details via text for improved accuracy.
Yes! You can view your logged meals and nutrition data offline. However, AI food analysis requires an internet connection. Any meals you log while offline will sync automatically when you reconnect.
You can cancel anytime through your device's subscription settings. iOS: Settings → [Your Name] → Subscriptions → KCALM → Cancel. Android: Play Store → Menu → Subscriptions → KCALM → Cancel. You'll continue to have access until the end of your billing period.
Absolutely. Your photos are processed for nutritional analysis only and are not stored permanently. Your personal data is encrypted and never shared with third parties. You can delete your account and all associated data at any time.
Free users get 100 AI food analyses to start, plus full nutrition tracking, personalized calorie and macro goals, progress charts and insights, and guest mode (no registration required). Premium unlocks unlimited AI analyses.
We use the scientifically-validated Mifflin-St Jeor equation for BMR, combined with activity multipliers based on your lifestyle. You can also set custom goals or use our flexible "Base + Exercise" mode.